Data Deletion Policy
Last Updated: November 3, 2026
Your Right to Deletion
You can delete your Poiiints account and its data at any time. Deleting your account in Settings removes the data listed below straight away.
Apply taps are kept. When you tap an Apply link, we keep a record of the card, the time, your device's IP address and its browser or app details (the "user agent"), and, if you're signed in, your account. When you delete your account, your account is removed from those records, but the card, the time, the IP address and the user agent stay. Taps made while signed out were never linked to your account. We don't delete these records on a schedule today.
What Gets Deleted
When you request data deletion, we will remove:
- ✓Your email address and account information
- ✓All transaction data imported via Plaid
- ✓Your linked credit card information and wallet data
- ✓Any optimization history and preferences
- ✓Plaid access tokens (connection to your bank)
How to Request Deletion
You can request deletion through any of these methods:
Option 1: In-App
Go to Settings → Delete Account
Option 2: Email
Send a request to eann@getpoiiints.com with subject "Data Deletion Request"
Processing Time
Deleting your account in Settings takes effect immediately. Email requests are processed within 30 days, and we reply to confirm.
Third-Party Data
Deleting your account also asks Plaid to remove Poiiints' connection. You can confirm it at my.plaid.com.
